An assistant answers your clinic's phone in the evening, on weekends and over lunch. It takes a proper message, and it is on your front desk's screen in the morning. Your new website comes free with it.
Evenings, weekends, lunch, and when the front desk is already on a call. The caller gets a real answer instead of a beep, and your team gets a clear list instead of a pile of voicemails.
Callers hear straight away that they are speaking to an automated assistant for your clinic. It only says what your clinic has confirmed in writing — hours, location, insurance. Nothing invented.
Name, callback number, what they need, and when suits them. It asks about swelling or fever and marks those calls urgent. The request appears on a screen at your front desk, not in a voicemail box someone has to dig through.
Your front desk books it in your own system. We never touch your schedule or patient records, and messages are deleted on a short, fixed clock.
The receptionist is the product. The website comes with it, because the two work best together — and because you should not be paying twice for the same patients.
Answers when your team can't, in your clinic's name, from facts your clinic has confirmed. Set up on your existing phone number.
A fast site built around how patients actually decide. You see a live preview with your clinic's name on it before anything is agreed.
Both keep working because someone is watching them. If a call is misrouted, you have a name and a phone number, not a support ticket.
The same assistant, answering questions on your website, from the same confirmed facts. We'll offer it to pilot clinics first.
Every preview we build comes with a live style switcher — you flip through these on your own site, with your own name on it, and pick what feels right.
Send your clinic's name and we'll build your preview within 48 hours — or book 15 minutes and we'll walk you through it live.
Each of these is a check the receptionist and your website have to pass before they go live.
Callers are told up front they are speaking to an automated assistant. We keep the minimum, delete it on a fixed schedule, and every access to a message is logged.
Ontario dentists answer to RCDSO advertising rules and PHIPA. We build with both in mind, and nothing the receptionist says goes live until your clinic has approved it in writing.
Every colour and control on your website is tested against WCAG contrast standards, the bar Ontario's AODA points to.
What we learned building and testing an AI receptionist, written up so you can judge any vendor, including us.
Twelve questions to ask before you sign with any AI phone vendor: emergencies, wrong numbers, outages, privacy, languages.
Download (PDF)A one-page guide for your team: what never goes into ChatGPT, and what to ask before any AI tool touches patient information.
Download (PDF)With your permission, we call your clinic after hours and send you a one-page report: who answered, and could an emergency patient get help? We'll also check how you show up when patients ask Google or ChatGPT for a dentist.
Request a checkBB Dental is a Toronto studio, a service of Interop System, founded by a software engineer with thirty years of building systems where mistakes are costly. No account managers, no hand-offs, no outsourcing chains — the person you talk to is the person who builds and runs it.
We only work with dental clinics. That focus is the whole point: we already know what your patients ask, what your regulator expects, and what your front desk deals with at 4pm on a Friday.
— The BB Dental team
We're taking a small number of pilot clinics. Send your clinic's name and the best time to reach you — you'll hear back from the founder, not a sales team.
Just want the free website? Ask for your preview.